June 10, 2022

Level 7

Setting up a quality system, the elements of a quality system, basic management theory, auditing, problem solving and quality improvement, product and service quality, quality costs, implementing TQM and documentation control. The format of this course is that typical of a management course i.e. it involves discussion and background reading; essay type answers are required in the written examination and the course is partially examined by project work.

View Course Details